You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Welcome to our new support portal!

Showing articles from verification tag

Why isn’t my MFA code working?

You may have set up your MFA incompletely/improperly if the code is mismatched when you attempt to log into the site. Please make a Support Ticket . If you have verified your account, when making a support ticket please include a picture of the ID you used to verify so we can quickly reset your account. If you…

Why do I have to KYC?

For legal and security reasons. Third Time is located in the United States and KYC compliance is necessary for us to remain in good regulatory compliance as well as for the growth and expansion of the game. KYC verification also opens up Credit Card Derby purchases. Learn how to buy Derby via CC here .

How do I verify my account (KYC)?

Once logged in, go to My Stables > Settings > Account Verification and complete the verification process. KYC verification will allow you to make Credit Card purchases of Derby, you can learn more about that here .

scroll to top icon